These terms describe the service, your responsibilities as an email sender, and the limits that keep the contact bank useful and lawful.
1. Accepting these terms
These Terms of Service are an agreement between you and Recruity (“Recruity,” “we,” or “us”), a business based in Ontario, Canada. By creating an account, accessing the contact bank, or using the service, you agree to these terms. You must be at least 18 years old and able to enter into a binding agreement.
2. What Recruity provides
Recruity helps users find professional recruiters and hiring managers, prepare personalized outreach, and send user-approved messages through a connected mailbox. AI-generated content is provided as a draft. You are responsible for reviewing and approving every message before it is sent.
3. Where contact information comes from
The professional contacts in our bank are purchased or licensed from third-party data providers. Those providers compile business information from sources such as public professional profiles, company websites, business directories, public records, and their own contributors or partners. A record may include a person’s name, job title, employer, professional profile, and work email address. We do not promise that every record is current, complete, or suitable for your intended use.
4. Your outreach responsibilities
Purchasing, licensing, listing, or revealing a contact does not by itself mean that the person has consented to receive your email. You are the sender and are responsible for ensuring every message complies with Canada’s Anti-Spam Legislation (“CASL”), privacy laws, and any other law that applies to you or the recipient. This includes having a valid form of consent or other lawful basis when required, accurately identifying yourself and any organization you represent, providing valid contact information, using honest subject lines, and including and promptly honouring a working unsubscribe method.
5. Acceptable use
You may use the service only for lawful, relevant professional outreach. You may not use it to harass, deceive, discriminate, impersonate others, send malware, violate a person’s opt-out request, or run indiscriminate spam campaigns. You may not scrape, export, resell, publish, or build a competing database from the contact bank; bypass sending or reveal limits; probe the service; or interfere with another user. We may restrict or suspend activity that creates legal, security, deliverability, or reputation risk.
6. Accounts and connected services
You are responsible for your account, its security, and activity performed through it. You authorize us to interact with connected email and authentication providers only as needed to provide features you request. Third-party services have their own terms and privacy practices, and we are not responsible for their availability or conduct.
7. Plans, billing, and cancellation
Paid plans are billed in Canadian dollars unless checkout states otherwise. Prices, taxes, limits, and renewal terms are shown before purchase. Subscriptions renew automatically until cancelled. You may cancel future renewals through the billing portal; cancellation takes effect at the end of the current paid period. Except where required by law, fees already paid are non-refundable.
8. Ownership and licence
Recruity and its licensors own the service, software, design, and contact-bank compilation. We give you a limited, personal, revocable, non-transferable licence to use the service under these terms. You keep ownership of content you submit and give us permission to process it only as needed to operate, secure, and improve the service.
9. Disclaimers
The service and contact information are provided “as is” and “as available.” To the extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability. We do not guarantee replies, interviews, employment, deliverability, or legal compliance from using a contact record.
10. Limitation of liability
To the fullest extent permitted by law, Recruity will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, data, goodwill, opportunities, or emails. Our total liability for claims relating to the service will not exceed the greater of CAD $100 and the amount you paid Recruity during the 12 months before the event giving rise to the claim. These limits do not apply where the law does not permit them.
11. Ending use and changes
You may stop using the service at any time. We may suspend or terminate access for a breach, unlawful conduct, non-payment, security threat, or material risk to Recruity or others. We may update these terms and will post the new date here. If a change is material, we will provide reasonable notice where required. Continued use after the change takes effect means you accept the revised terms.
12. Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada applicable there, without regard to conflict-of-law rules. Subject to rights you cannot waive, the courts located in Ontario will have exclusive jurisdiction over disputes relating to these terms or the service.